Frequently asked questions

How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

Can I order from other country than UK,EU,North America

Yes, you can. By the default we ship to mentioned above countries offering free shipping for UK,EU and  North America. For other country it would be small posting charge and you can’t order directly from the basket, but if you wish to shop from our place just contact us directly.

We will calculate shipping cost, shipping method and will inform you about possible additional fees (local charges, VAT)

How are shipping costs calculated?

Shipping costs are calculated based on shipping method and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. 

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised by the seller.
  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.